Frequently Asked Questions

About BMS Samsung Lebanon

Is BMS an official Samsung partner in Lebanon?

Yes. BMS Samsung Lebanon is the official and exclusive authorized Samsung partner for mobile products in Lebanon, and an official authorized partner for Samsung Home Appliances and Audiovisual products. We are operated by Businessmen Store SARL and are not a grey market or third-party reseller.

What Samsung products are available in Lebanon through BMS?

BMS Samsung Lebanon carries the full range of Samsung products including: Galaxy smartphones (S series, A series, Z Fold, Z Flip), Galaxy tablets (Tab S and Tab A series), Galaxy wearables (Galaxy Watch, Galaxy Ring, Galaxy Buds), Samsung TVs (Neo QLED, QLED, OLED, The Frame, Crystal UHD), soundbars, home appliances (refrigerators, washing machines, dryers, dishwashers, microwaves, air conditioners, vacuum cleaners), and monitors.

Are BMS Samsung Lebanon prices in USD?

Yes. All prices on lb.bmsmena.com are in US Dollars (USD).

Where is BMS Samsung Lebanon located?

BMS Samsung Lebanon serves customers across all of Lebanon and operates the official Samsung online store for Lebanon at lb.bmsmena.com.

Orders & Delivery

How long does delivery take in Lebanon?

Products ordered from lb.bmsmena.com are delivered within 2 to 3 working days in Beirut and within 2 to 5 working days in other Lebanese regions.

Do you deliver across all of Lebanon?

Yes. BMS Samsung Lebanon delivers to all regions across Lebanon.

How can I place an order?

You can place an order directly on lb.bmsmena.com. You will need to create an account or check out as a guest, then follow the steps to complete your purchase.

Warranty & After-Sales

What warranty do Samsung products carry in Lebanon?

All Samsung products sold by BMS Samsung Lebanon carry the official Samsung warranty. Mobile phones and tablets are covered for 12 months. Refrigerators and air conditioners include a 10-year warranty on the inverter compressor. Washing machines include a 10-year warranty on the inverter motor. Full warranty terms are available on our Warranty Policy page.

How do I contact Samsung's service center in Lebanon?

You can reach Samsung's authorized service center in Lebanon by calling 1598.

Can I return a product?

Please refer to our Terms & Conditions and Delivery & Installation pages for full details on returns and our cancellation policy.

Products & Pricing

Are Samsung products on lb.bmsmena.com genuine?

Yes. Every product sold through lb.bmsmena.com is a genuine Samsung product sourced through official Samsung channels. BMS is Samsung's authorized partner in Lebanon, not a reseller of grey market or parallel imports.

What is the latest Samsung Galaxy phone available in Lebanon?

BMS Samsung Lebanon stocks the latest Samsung Galaxy lineup. Visit the smartphones section on lb.bmsmena.com for the most current models and availability.

Does BMS Lebanon sell Samsung TVs?

Yes. BMS Samsung Lebanon is an official Samsung partner for audiovisual products, including the full Samsung TV range: Neo QLED, QLED, OLED, The Frame (LS03), Crystal UHD, and soundbars.

Can I buy Samsung home appliances from BMS Lebanon?

Yes. BMS Samsung Lebanon is an official authorized partner for Samsung Home Appliances, including Bespoke refrigerators, washing machines, dryers, dishwashers, microwave ovens, air conditioners, and vacuum cleaners.